Improve the patient experience and deliver practice efficiencies at scale with a cloud-based healthcare phone system being used by GP surgeries, GP hubs and federations, and across CCGs.

Deliver more efficient, more coordinated care with an enhanced communications platform that supports regional digital visions for sustainable, transformed care.

CCGs are using transformation funding to put in place advanced telephony to help measure and manage demand across multiple health and care providers; better deliver extended access and collaborative, coordinated care; and improve staff productivity, resource usage and the patient experience.

With Surgery Connect, CCGs can:

  • Achieve financial savings and deliver new forms of consultation
  • Analyse performance to inform commissioning decisions
  • Measure and manage demand across multiple sites
  • Support extended access through a centralised contact centre

What Surgery Connect Supports

As well as regional health and care delivery strategies, Surgery Connect supports several GP Forward View high impact actions. It also puts in place a secure, scalable platform that can provide the data and platform for artificial intelligence, machine learning and population-level analytics.

Fixed Costs

Our all-inclusive rental model provides a cost-effective route to deploying advanced communication and consultation tools across multiple sites and organisations. Upfront Capex cost models also available on request.


Making Patients’ Lives Easier


Supporting GPs


Supporting Reception Staff


Data and Insight


Scalable Phone & Video Communication


Future Proof Healthcare Telecoms