About Switch Medical
Switch Medical are committed providing easy to use telephony solutions with the management tools you need to deliver a cost effective, efficient patient experience
Communication systems are the lifeblood of a busy surgery and choosing the best solution is made easy with Switch Medical at your side. We offer independent advice to help you decide on the right solution for your practice and a dedicated project team, who will see your solution through configuration and testing before arranging installation and on-site training for your staff.
Switch Medical are the only approved supplier of telephone systems to the the LMC Buying Groups Federation.
For ease of purchase Switch Medical's ALE Rainbow UC solution is also available through the NHSX framework, which was launched to accelerate digital transformation and provide communication tools across all segments of the NHS including but not limited to NHS Trusts, Clinical Commissioning Groups and Primary Care Networks, from our parent company Southern Communications Corporate Solutions Ltd.
Switch Medical are skilled in the provision of telephony systems that integrate with clinical systems screen popping patient information. Queuing systems provide personalised comfort messages, music on hold, place in call messages and the option to break out of the queue and go straight to specific departments.
Easily monitor and manage your calls with call logs, historic reports and wall boards and use easily retrievable call recordings to protect the integrity of your staff and patients and can be used to assist in training.
Unified Communications and Collaboration tools optimise patient care and transform the way clinical and administrative staff work, linking your mobile phones to your phone system and offer Instant Messaging, Voicemail to Email, screens sharing and Presence to easily see if your colleagues are available.
Commitment to Quality
Committed to delivering quality in everything we do, Switch Medical have carefully selected our products and hold vendor accreditations for the services we provide, projects are managed by PRINCE2 qualified project managers and we hold ISO9001 standards certification, ISO27001 security certification and CyberPlus data certifications.
Switch Medical is a specialist division of Southern Communications Corporate Solutions with over 20 years of experience and expertise in the delivery of solutions tailored to the needs of your practice, enabling you to focus on delivering outstanding patient care.
Cost effective, all inclusive packages with built business continuity planning make it easy for you to budget and ensure you will always be contactable.
Just as your patients deserve the best care and support possible, so too do your telephony and communications systems. First class support to keep your systems working as they should with regular software upgrades and SLAs that ensure a prompt response to your support requests, enabling you to focus on delivering outstanding patient care.
Complimentary services including Patient WiFi, Cabling and mobile packages for staff travelling between sites and on patient visits provide a on stop shop for your communications.