Industry Leading Telephony

Switch Medical,  brings over 20 years of experience and expertise in the delivery of voice and data telephony solutions tailored to the needs of your practice, enabling you to focus on delivering outstanding patient care.

Coronavirus Update

Considering the evolving situation around coronavirus/COVID-19, we’d like to reassure you that the safety and welfare of our staff and customers is paramount and to reassure you that we have strong contingency plans in place to support our customers.

The current situation has led to a higher than normal number of support requests and we are dealing with these in order of priority.  Please bear with us, during particularly busy times and when following up a support enquiry help us to help you, by having your ticket reference available.

We will continue to review the measures we take to prevent the spread of the virus and support our customers, in line with Government recommendations.

It is always our aim to provide the highest level of service at all times and especially during this period of uncertainty. We will be limiting visits and where a visit is necessary we will be taking extra precautions to protect all parties involved.

ISDN services will be switched off in 2025 and are scheduled to be unavailable for purchase from 2020.

This means practices will need to adopt new voice technologies. This guide will give you good practical advice on how to prepare for the switch off and the options available.


We’ve got every aspect of your communications covered from telephone systems, call queuing, auto attendant, call recording, clinical systems integration and more, with special discounts for members of the LMC Buying Groups.

Discounts available for members of the LMC Buying Groups Federation.

Buy through NHSX

Complete Solutions

  • Telephone Systems
  • Clinical System Integration
  • Auto Attendant
  • Call Queuing
  • Call Recording
  • 24hr Fault Management
  • Training
  • BSI Certified ISO9001 and ISO27001

Got Questions? Contact Us

If you have any questions or would like further details on the products and services we can offer, or if you have a fault with your phone system and would like to talk to one of our engineers, please complete this form or call 0800 977 8775.


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