Telephone Management Portal

A web based telephone management portal delivers an extra level of flexibility to your practice communications.

A web based portal from Switch Medical enables you to quickly and easily review and update your practice telecoms.  Compatible to most telephone systems in use by surgeries today, this portal allows you to cater for planned and unplanned changes in practice hours and staff working hours.

The menu provides instant access to your set-up from where features can be manged and changes made.

Call Groups 

Set-up manage and update your calls groups at a moments notice, to accommodate for staff shortages and unexpected events.

Call Recordings

Reviewed, play back and download calls for clarification of conversations and training purposes.

Time Profiles

Update your playlists and call queue messages.  Pre record and store messages for specific events such as e bank holidays, staff training, revised surgery hours.  Click to enable the message of your choice.

Queueing

Call groups and queues can be managed and monitored.   On hold messages can be updated, new queue messages uploaded and queue configurations updated.

Access via the internet, using a secure logon, means you no longer need to be on site to make last minute changes to cater for unplanned changes in events.

Contact us today for more information.

Special discounts are available for members of the LMC Buying Groups.